Conditions for Returns
The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
The product must include the original tags, user manual, warranty cards, freebies and accessories.
The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.
Issuance of Refunds
If your product is eligible for a refund. The shipping fee is refunded along with the amount paid for your returned product.
The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed.